Thursday 12 July 2012

ESET NOD32 Antivirus interference with PostgreSQL

We have recently been made aware of the fact that clients who are running  ESET NOD32 Antivirus Software experience a problem in which they cannot login to Dolphin4.

The reason this happens is because ESET NOD32 appears to slow down PostgreSQL to the point where the login to Dolphin4 times out. 

The way to  resolve this issue is to add PostgreSQL as an exclusion to the antivirus.

If you are unsure how to do this, you can contact your Distributor for assistance in setting up the exclusion in ESET NOD32 for PostgreSQL.

This is an identified issue with PostgreSQL and ESET NOD32 - if you would like a more detailed explanation , further information is available at this PostgreSQL forum :

If you have ESET NOD32 version 4 - the two videos below will show you how to add a file exception (please make sure you have the correct files / folders before doing this, and if you are unsure about anything, rather contact your Distributor for assistance) . Note that both videos do not have audio.

NOTE: The videos are from a completely different person and company , we do not endorse them , or their products in any way shape or form. 

No comments:

Post a Comment