Thursday 24 October 2013

How to get your License to download through a proxy.

The license for Dolphin 4 software is downloaded and checked on a daily basis.

This requires access to the internet for a small piece of software called the Dolphin RegServer.

Once a license cannot be checked, the software will continue to work for a maximum of 7 days , and thereafter access to the site will need to be restored for the license information to be verified.

If you company has a firewall, and your IT department is managing and allowing specific access through a proxy, then it may be necessary to manually enter the proxy settings.

This is something that should be done by your local Distributor and Support office.

Make sure your IT support provider , or department are aware of this requirement if they are planning on changing , or have recently changed your proxy settings or firewall settings.

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