Tuesday 18 October 2016

Bookings now open for Dolphin 4 BJ Ball Integration Demos in Dec 16/Jan 17

We are now taking bookings and expressions of interest for live demo's of the BJ Ball Supplier Price Integration with Dolphin 4.

This version of Dolphin 4 is currently undergoing rigorous live testing at a Printer in Australia, and will be available to all clients in early 2017.

Book your demo through Dec 2016 and Jan 2017 using the online booking form below :

Space is limited - so get your booking in early to avoid disappointment

Friday 12 August 2016

Account Sync Update Available for Australia / New Zealand clients

We have an update available for the Account Sync. There is a small but critical bug that will affect your sync after 31 August.

Please book in using the form below so we can give you your Free Update before the end of this month.

The update requires remote access to your PC/Server and will take under 30 minutes to complete.

Monday 8 August 2016

Tuesday 26 April 2016

How to Add your own Quote Status options in Estimating

Dolphin comes with some default quote statuses in the Quote Status Dropdown.

Did you know that you can add your own custom status options to this list ?

This is how you do it :

Thursday 3 March 2016

What is covered by the license fee for Dolphin 4 Software ?

We've been asked this question a number of times over the last 8 weeks by our dolphin 3 and dolphin 4 clients, and we know that it's often not easy to remember every single thing about the terms and conditions of the services you pay for.
Here are the 3 main components of what is covered by your license: 

Ongoing use of the software -
marked by the expiry date for the license you buy in advance. You can choose the number of months, with anything from monthly debit orders to quarterly, 6 monthly and annual licenses available. 
- Support and maintenance of the software - 
This means you can phone us, and if the problem is dolphin related, we will help you to fix it over the phone at no cost. We are also more than happy to chat with your IT service provider about any issues we find that are not dolphin related so they can assist you in fixing any network or hardware problems. 
Ongoing improvements and upgrades to the software - 
This mainly applies to Dolphin 4 Clients as Dolphin 3 is no longer sold and we do not work on updates or upgrades to Dolphin 3. As a Dolphin 4 client, you are entitled to a free upgrade , with each new release of the software ( with some small caveats in regards to extensively modified and customised installations) 

Call us and ask if you need to know how something works, or want clarity on your license fees, we are more than happy to chat with you anytime.