Tuesday 16 April 2013

Windows XP and Dolphin4 - an update to our minimum OS requirements

Windows XP will no longer be supported by Microsoft from 8 April 2014.

In preparation for this change , we have removed Windows XP from our list of supported Operating Systems, as from 8 April 2013.

This is exactly a year ahead of when Microsoft will no longer support the product.

We have been asked why we are ceasing support so far in advance , our reasons are explained below.

The first reason has to do with the new sales we achieve during this year

We would like all our new clients who may have machines with XP running, to be fully aware not only of the loss of support from Microsoft, but also, that if they are evaluating Dolphin 4, they also need to consider upgrading their OS ahead of the Microsoft cut off date.

We believe in being ahead of the curve ball, and we trust that by being pro-active it will save a lot of headaches for our new clients in the long run.

The second reason has to do with the impact on our existing clients.

Approximately 30% of our current clients are using Windows XP either on the server machine , or on the individual user's PC's that work in Dolphin4.

We have  found that it can take anything from a few weeks to a few months for a company to evaluate and decide on a new operating system, and implement and upgrade the server and user machines. This is particularly the case for clients where the server machine is not a dedicated server, as it usually cannot simply be upgraded , and there is a long process to replace the operating system and other software.

We would like our clients to have a full year to evaluate and choose an alternative product before Microsoft stops supporting XP, and to be ahead of the change.

Continuing to use XP after Microsoft cuts off support could expose your business to an unacceptable security risk. Any loopholes or flaws that are as yet undiscovered would pose a risk to your business, as they would never be fixed if discovered after 8 April 2014.

Operating Systems that are supported : 

For a Server Machine 

  • Windows 8
  • Windows 7 SP1
  • Windows Vista SP2,
  • Windows Server 2008 R2 (Server Core supported with SP1 or later) ,
For a User Machine 

  • Windows 8
  • Windows 7 SP1,
  • Windows Vista SP2,

For detailed hardware and software specifications , you can go to our Minimum Specifications page. 

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